Welcome to GOCARMATS. These terms and conditions outline the rules and regulations for using our website and purchasing our automotive mat products. By engaging our services, you agree to these terms.
Last Updated: August 2026Refers to GOCARMATS, registered at Unit 5, Aneal Business Centre, Cross Green Approach, Leeds, LS9 0SG, United Kingdom.
Refers to any individual, dealership, fleet operator, or trade entity that accesses our website, requests a quote, or purchases our products.
Refers to the automotive car mats, van mats, commercial mats, custom finishes, and related services provided by GOCARMATS.
Refers to mats that have been tailored with specific embroidery, logos, unique sizing, or branded finishes upon customer request.
Due to the vehicle-specific nature of our products, our ordering process is enquiry-led. Please review the following terms regarding quotes and pricing:
All quotes provided by GOCARMATS are valid for 14 days from the date of issue. Prices are subject to change based on material availability and order specifications.
An order is only considered accepted once a formal invoice has been issued and payment has been processed. We reserve the right to decline an order if vehicle specifications are unclear.
The customer is responsible for providing accurate vehicle registration, make, model, and year. GOCARMATS is not liable for fitment issues arising from incorrect information provided by the customer.
All prices are quoted in GBP (£) and are exclusive of delivery costs unless stated otherwise. Payment terms for trade accounts must be agreed upon prior to the first order.
When ordering customised mats (e.g., embroidered logos, specific edge trims), you acknowledge that these are made to your exact specifications. By submitting artwork or text, you confirm that you hold the legal right to reproduce it.
Please Note: Customised products are non-returnable and non-refundable unless they arrive damaged or fail to meet the exact written specification agreed upon at order confirmation.
Trade pricing and account facilities are offered at the discretion of GOCARMATS. Approved credit accounts are subject to standard payment terms (e.g., 30 days from invoice date). Failure to adhere to payment terms may result in the suspension of trade privileges and immediate payment demands for outstanding balances.
Estimated delivery dates are provided at the quote stage. While we strive to meet these, delays caused by couriers or manufacturing backlogs are outside our direct control.
Standard, non-customised mats can be returned within 14 days if unused and in original packaging. Customised mats are exempt from standard return rights unless faulty.
Orders can be cancelled free of charge before production begins. Once a custom mat has been cut or embroidery commenced, cancellation fees may apply.
If your mats arrive damaged or defective, please contact us within 48 hours of delivery with photographic evidence so we can arrange a replacement or refund.
GOCARMATS shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products. Our total liability for any direct damages is limited to the purchase price of the products in question. It is the user’s responsibility to ensure mats are fitted securely and do not obstruct vehicle pedals.
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the UK courts.
If you have any enquiries regarding these Terms & Conditions, or if you need clarification on a specific clause before ordering, please reach out to our team.
Send your vehicle details or explain your trade, fleet or custom requirements. GOCARMATS will help you identify the right next step — no guesswork required.