Legal Information

Privacy Policy

GOCARMATS is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you enquire about or purchase our automotive mat products.

Last Updated: August 2026

Information We Collect

Personal Identifiable Data

When you submit an enquiry, request a quote, or place an order, we may collect:

  • Name and contact details (email, phone number, address).
  • Vehicle details (registration, make, model, year).
  • Business details (company name, trade type) for trade/fleet enquiries.
  • Payment information (processed securely by our payment partners; we do not store full card details).
  • Custom artwork files or branding requirements.

Technical & Usage Data

When you visit our website, we automatically collect certain technical information:

  • IP address and browser type.
  • Device information and operating system.
  • Pages visited and time spent on pages.
  • Referring website addresses.
  • Cookie data and analytics information.

How We Use Your Information

We only process your personal data for specific, legitimate purposes necessary to provide our services.

01

Providing Quotes & Fulfilling Orders

To identify the correct vehicle fitment, process your mat orders, and arrange delivery or collection.

02

Customer Support

To respond to your enquiries, provide product guidance, and handle any after-sales support or fitment issues.

03

Trade & Fleet Account Management

To set up trade accounts, process repeat orders, and store approved logo/branding specifications for future use.

04

Website Improvement

To analyze website usage, understand how visitors interact with our content, and improve site functionality.

Data Sharing & Security

Who We Share Your Data With

We do not sell your personal data. We only share information with trusted third parties necessary to fulfill our services:

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Trade account and historical order data is kept to facilitate repeat ordering and customer support.

Your Data Protection Rights

Under the UK General Data Protection Regulation (GDPR), you have specific rights regarding your personal data.

The Right to Access

You can request a copy of the personal data we hold about you.

The Right to Rectification

You can request we correct any inaccurate or incomplete data.

The Right to Erasure

You can request the deletion of your personal data ("right to be forgotten").

The Right to Restrict

You can request we restrict the processing of your data in certain circumstances.

The Right to Portability

You can request your data in a structured, machine-readable format.

The Right to Object

You can object to our processing of your personal data for direct marketing.

Ready to Order?

Tell Us What You Need

Send your vehicle details or explain your trade, fleet or custom requirements. GOCARMATS will help you identify the right next step — no guesswork required.

GOCARMATS
Unit 5, Aneal Business Centre · Cross Green Approach · Leeds · LS9 0SG
info@gocarmats.co.uk